Privacy Policy and Terms & Conditions

 

Effective Date: March 31, 2025

Nami 916 Beauty (“we,” “our,” or “us”) operates the website https://nami916beauty.com/ (“Site”). This Privacy Policy and Terms & Conditions outlines how we collect, use, share, and protect your information when you visit our Site, interact with our services, or engage with our digital marketing tools. By using the Site, you agree to the terms described below.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide through contact forms, appointment bookings, or chatbot interactions. This may include:

• Name
• Email address
• Phone number
• Service preferences or inquiries

b. Non-Personal Information

We automatically collect technical and usage data through cookies and similar technologies. This may include:

• IP address
• Browser type and version
• Device information
• Pages visited, time spent on site, and referring URLs
• Clicks, scrolls, and form interactions

2. Use of Tracking Technologies

We use cookies, pixels, tags, and other tracking tools to enhance user experience, measure marketing effectiveness, and improve our services.

Tools and platforms in use:

• Google Analytics – tracks site usage, visitor behavior, and traffic sources
• Google Ads – measures advertising effectiveness and conversion performance
• Meta Pixel (Facebook Pixel) – tracks engagement with Facebook and Instagram ads
• Google Tag Manager – manages all tracking tags and scripts
• Zoho PageSense – provides heatmaps, form analytics, and visitor insights
• Chatbot integration – enables real-time messaging and customer support

You may adjust your browser settings to disable cookies, but doing so could affect some features of the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your questions, requests, and bookings
• Provide salon services and customer support
• Optimize website performance and user experience
• Analyze traffic and engagement for marketing and business insights
• Deliver and measure the effectiveness of digital advertising
• Notify you of promotions, updates, or appointment-related information

4. Information Sharing

We do not sell your personal information. We may share limited data with trusted third-party service providers that help us operate the Site and run our business, such as:

• Analytics services (e.g., Google Analytics, Zoho PageSense)
• Advertising platforms (e.g., Google Ads, Meta Pixel)
• Chatbot and booking service providers

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Consent to Contact

By submitting your contact information via forms or chatbot, you consent to be contacted by Nami 916 Beauty via phone, SMS, email, or other communication channels. This may include appointment confirmations, promotional offers, or service updates. You may opt out of promotional communications at any time.

6. Data Retention

We retain your personal data only as long as needed to fulfill the purposes outlined in this policy or to comply with legal obligations. Non-personal data may be stored indefinitely for statistical purposes.

7. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage method can be guaranteed to be 100% secure.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access the personal information we hold about you
• The right to request corrections or deletions
• The right to object to or restrict certain processing

To exercise your rights, please contact us directly using the contact information below.

9. Changes to This Policy

We may update this Privacy Policy and Terms & Conditions periodically. All changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of those changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Nami 916 Beauty
Phone: (916) 699-1782
Website: https://nami916beauty.com/